6690q FAQ: plain answers on accounts, money and bets

Most support chats start in the same place: a limit someone missed, a payout that felt slow, a bonus with a condition attached. This page gathers those questions and answers them the way our agents do in chat, using the exact figures from the 6690q terms rather than a summary of them.

Core limits: the figures behind most answers

Almost every rule on 6690q comes back to a handful of numbers. They are quoted in Taka, they apply to every account opened from Bangladesh, and they do not depend on which game you play. Reading them once saves you a support message later.

ItemFigure
Minimum deposit৳250
Minimum withdrawal৳400
Maximum daily withdrawal৳145,000
First deposit bonus175% up to ৳26,000
Reload bonus on later deposits16%
Daily cashback1.2%
Referral reward৳475
Wagering on bonus money18×

Days reset at midnight in Dhaka, so the site runs on UTC+06 rather than a server clock somewhere else. If you play after 11pm, the deposit and withdrawal counters you are watching will roll over before your next session starts.

Money in and out: bKash, Nagad, Rocket and bank transfer

All four methods sit inside one Cashier screen. A deposit on bKash, Nagad, Rocket or bank transfer usually lands in about 1 minute, because the confirmation comes back from the wallet rather than from a card network. Withdrawals take up to 45 minutes after approval, and a first payout waits for identity checks before it moves at all.

What a first withdrawal looks like

  1. Open the Cashier and choose a wallet or bank account registered in your own name.
  2. Enter at least ৳400. Larger amounts stay under your ৳145,000 daily ceiling.
  3. Attach a photo of your NID, passport or driving licence. The review takes up to 2 hours.
  4. Confirm the request. Most payouts arrive inside 45 minutes; a first one can take about an hour.

One wallet, one name. A withdrawal to a bKash number that belongs to a friend or a relative is held until ownership is confirmed, and that is the slowest queue on the site.

Match night: how cricket bets settle when play stops

Cricket brings the busiest hours, especially through the BPL and IPL seasons, with T20 and ODI internationals close behind. Results settle from the official outcome published by the competition's governing body, so a rain-affected match settles on the revised target rather than on the score at the interruption.

If a match is abandoned

No result means single bets on that match are voided and the stake returns to your balance. In an accumulator the void leg is removed and the remaining odds recalculate, so the payout shrinks but the bet survives.

Stakes in the game lobby start small: ৳1 on a few titles, ৳2 to ৳10 on most slots and fishing games, and up to ৳50,000 on the higher-limit tables. 6690q game pages show the range before you spin, so you size a bet to your balance instead of guessing.

6690q app: what changes on a mid-range Android phone

The 6690q app is free, version 2.6.5, and 52 MB, so it fits on a phone with limited storage. It needs Android 8.0 or newer. The APK opens straight into the lobby and holds your session while the screen is locked, which matters more on mobile data than on wifi at home.

Download it from the app page, allow installs from your browser once, then open the file. If Android blocks the install, check that "Install unknown apps" is switched on for the browser you used. The mobile site keeps working during an update, so nobody is locked out mid-session.

Bonus terms: what the 18× wagering asks of you

The welcome offer adds 175% to a first deposit, up to ৳26,000, and the smallest deposit that qualifies is ৳250. Bonus money is not cash until it has been wagered 18 times, and the clock runs for 7 days from the moment you opt in.

A worked example: deposit ৳1,000, receive ৳1,750 in bonus, and ৳31,500 of qualifying bets stands between that bonus and a withdrawal. The wagering bar on the bonus page counts down as you play, which beats mental arithmetic at one in the morning.

Reloads, cashback and referrals

Later deposits can carry a 16% reload. Daily cashback returns 1.2% of what you staked, credited on the site's own day boundary. A referral pays ৳475 for each friend who registers through your link. VIP tiers from Bronze to Platinum raise cashback and the daily withdrawal ceiling as monthly turnover grows, and the bonus page lists every threshold.

Account safety: shared phones and forgotten passwords

One person, one account, one wallet. Two accounts sharing an NID or a wallet number are both frozen while we check, and that review takes longer than a normal KYC queue. Lending your login to a friend counts as a second account in practice, even when the intent was harmless.

Forgotten your password? The reset code goes to the mobile number on the account, not to an email address. If you no longer have that SIM, open a live chat with your NID in hand before the conversation starts; the agent needs it to prove the account is yours.

Quick answers: the questions we hear at the help desk

Is 6690q open to players across Bangladesh?
Yes. Anywhere with mobile data or broadband works, balances are held in Taka, and the site clock follows Bangladesh time at UTC+06.
How fast is a bKash deposit?
About 1 minute. Enter the amount in the Cashier, approve the request in the bKash app, and the balance updates without a page refresh.
Why is my withdrawal still pending?
A first payout waits for KYC, which takes up to 2 hours. After that, approved requests usually reach your wallet inside 45 minutes. Weekend evenings are the busiest window.
Do I have to verify before I bet?
No. You can deposit and play right away. Documents are only required before your first withdrawal.
Which documents does 6690q accept?
A National ID card, passport or driving licence, photographed clearly with all four corners visible. One document is normally enough.
What is the smallest bet on the site?
৳1 on a few titles, ৳2 to ৳10 on most slots and fishing games, with the highest tables reaching ৳50,000.
Does the welcome bonus cover cricket?
The bonus page lists exactly which games and markets count toward the 18× requirement. Read that list before you opt in, not after your first bet.
Is there an iPhone version of the app?
The APK we publish is built for Android. On iPhone, use the mobile site in Safari; the Cashier and the game list are the same.
How many games does 6690q run?
Around 3,300 titles from KA Gaming, CQ9, Ezugi, JDB, Playtech and Spribe, covering slots, fishing, lottery and live dealer tables.
What does the 175% welcome bonus actually pay?
175% of your first deposit, capped at ৳26,000. A ৳1,000 deposit brings ৳1,750 in bonus money on top of your own stake.
Can I hold two accounts?
No. One account per person, phone number and wallet. Duplicate accounts are frozen on both sides while we sort out which one stays open.
How do I take a break from betting?
Set deposit or session limits on the Responsible Gaming page yourself, or ask live chat to close the account for a fixed period.
How do I reach a real person?
Live chat runs 24/7 from any page and no email is needed. Keep your account number to hand so the agent can pull up your history in one step.

If your question is not answered here, live chat will get there faster than any page can. Not registered yet? Open a 6690q account and put the first question to an agent.

18+

Betting is entertainment, not income. Decide what you can afford before your first session tonight, use the deposit limits rather than willpower, and stop when the game stops being fun. Responsible Gaming tools · About 6690q

Your NID photo and wallet details are used to verify the account and to process payouts, and for nothing else. The Privacy Policy explains what we store, how long it stays and how to ask for a copy.